this hotel was poor it was not what i expected of a 4* hotel i have been to bulgaria twice and have stayed at the fenix hotel.
the rooms where small ajnd the emenities where poor, staff where unfriendly and wanted money, the pool is clean and spacious but to get a bed you have to be early. overall the mena palace is ok but i wouldnt recomend it to older couples more for youngsters (18-30).
Balkan where our tour operator and we found out that they never turned up when you needed them, the fenix is much better and i would recomend it to anyone.

Although we didn't enjoy Sunny Beach in Bulgaria, we loved the Mena Palace. Spotlessly clean, lovely room, the building itself was really nice. Food excellent, both breakfast and dinner. Staff excellent (special mention for Violetta the waitress), nice bar, nice pool etc. It was one of the few hotels where the pool wasn't right next to the road so you didn't get diesel fumes pouring out onto the sunbeds !

Bad food, bad rooms, bad everything i hate this place its bad i recommend The royal sun apartments there class and there internet is crap alls i can say i waste of money!

this is a beautifel new hotel rooms very spacious and very clean.
the staff are all very friendly especially george.
and friendly porter called petar
the pool is very clean and gets sun all day long.
the only bad point is the food needs some improvement, but other than that i would recommend it as it is close to everything beach, shops
hope you enjoy as much as me and my family did.

we have just returned home after having spent a wonderful week in the mena palace hotel we found it to be spotlessly clean, beautifully decorated, the staff were excellent as was the food we enjoyed our stay and would not hesitate to return for another holiday