Victoria Palace Hotel 5* stars

Sunny beach, Bulgaria

Information

Map Victoria Palace - location on the map / GPS
Victoria Palace Hotel Sunny beach - General view photo
Victoria Palace Hotel

The popular Victoria Palace has an ideal beach front location offering easy access to the main resort promenade. With its creative design and wide range of facilities you will be delighted at everything this hotel has to offer.

FACILITIES: Restaurants • A la carte restaurant • Casino • Cocktail bar • Lobby bar • Pub with Sky Sport • Pool bars • Beach bar • Outdoor and indoor swimming pool • Jacuzzi • Massage & hydromassage • Sauna • Steam bath • Fitness centre • Juice bar • Spa centre • Shop • Beauty salon • Hairdresser • Resident doctor • Exchange desk • Safety deposit boxes • Big TV screens are available for guests.


Photos

Victoria Palace Hotel Sunny beach - photo 2
Victoria Palace Hotel Sunny beach - photo 3

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Reviews

Add review Please click on button [Add review] and share with us your opinion. By sharing your experiences you're helping travellers make better choices for their trips. Thank you! We show only 5 last comments. There are total 131 comments. To view all reviews/comments please visit page with all Victoria Palace Hotel reviews.
chris | 1 out of 1 found this review helpful the hotel is very impressive but having been given 2 rooms with water running down the walls and wet beds with wet sheets the dining room was not well managed you had to clear a table then find your own cutlery and the had to take it in shifts to fetch your meal for if you left the table someone would come and take it a beautiful hotel but with a lot to learn no receipts given for telephone calls. safety deposit boxes ect. so once you had paid you had no proof and they would try and charge you again. The Bulgarian food was ok to eat but the british food that was cooked was dreadful chips cooked in cold fat and then left to steam so soggy chips ([+]view more) not enough sunbeds at the pool for the size of the hotel we saw people out putting towels down at 5.45a.m. would not reccommend this hotel as it is too big and they lack experience but would reccommend bulgaria Was this review helpful to you? Yes No mark | 1 out of 1 found this review helpful jst got bk it woz the best hotel av bin on the pool woz cold but sum days that woz a gud thing . the nite life woz top 3 top clubs wnt every nite people said the food woz BAD but the food i had woz gud . the staff woz sound people thay woz there whn ever u needed them it woz the best hotel i have bin 2 Was this review helpful to you? Yes No howbridge family | 2 out of 2 found this review helpful Our family stayed in VC in june 2004, it was our second holiday in Sunny Beach, and our best ever. We loved the hotel despite a few teething problems (considering its not long opened) we had a great time. The maid service was the best ever and very friendly. The food could be better but was edible, the hotel could do with some evening entertainment and some kids facilities, but we would go back. Was this review helpful to you? Yes No Charlotte & artie | 1 out of 1 found this review helpful We stayed in the Victoria Palace sunny beach for two weeks but beware we arrived at the airport in Borgas and was told we were staying in apartments and not the hotel as they were over booked for a couple of nights this had been going on all season. when we did get our room it was what we had paid for but we wont be going back staff were not very helpful. Other hotels no problems. Was this review helpful to you? Yes No clivew | 2 out of 2 found this review helpful i stayed at the Victoria palace from 4/8/03-18/8/03.
unfortunately the hotel is STILL under construction. the week previous to my arrival the hotel had flooded out the 7th and 8th floors due to the roof not being on the hotel. thus the folloeing weeks were loud banging and drilling/cutting to get the roof on. ONE DAY A MAN WITH A JACKHAMMER CAME TO OUR ROOM AT 8AM TO DESTROY OUR BALCONY AND FIT A DRAIN. they also ripped up the hotel poolside to fit drains and are still currently building a pool bar. this does mean around twelve workmen sharing the pool area using circular saws, chainsaws, cement etc.
The food is not too pleasant, a buffet ([+]view more) style arrangemment which i can assure you made many people complain.
the hotel's operational procedures are non existent as is the fire escapes which were incomplete and full off rubble when I was there.
Someone with a key broke into my room and stole money and a digital camera
On discussion withthe Balkan holidays rep he told me that he agreed the hotel was not complete although the owners had instructed him t tell us building work would not stop.
the hotel is situated at he very end of sunny beach and it is a good couple of kilometers to the resort centre although there are restaraunts and bars close by.
However the landacaping is still to be complete and all sides apart from the beach side have views of rubble and brown dried mud. thus if you have not a sea view you will have no view.
The hotel is beautifully furnished with fake Versace sofa's and looks wonderful from the outside however do not judge a book by it's cover.
The air conditioning did not work which was extremely frustrating, the staff have not a clue how to provide services. one exampleof this is we went to change money one evening in the hotel at 10pm and despite a sign stating it is open till 10.30 I was informed by the staff member that she had worked fifteen hours and was too tired to do it. after a small discussion she did dit but this is my point about staff not having a clue.
on a final note the rooms are actually quite spacious although cable TV to British people does mean discovery and bbc news 24, thats it.
the final thing I have to say is that the hotel is a tourist attraction, from early morning to late at night you will have people, mostly Bulagarians with their families using the pool and having thier pictures taken, kidding on they are staying there. you will not get a sunbed unless you are up before 6.30am.
there is no waiter service to the poll or ant music or entertainment.
i have been to Bulgaria five times and it is normally a joy and the people remain friendly however if i wss booking a holiday to Sunny beach i would miss out the Victoria Palace as it needs a couple of years to get it's act together.
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To view all reviews/comments please visit page with all Victoria Palace Hotel reviews.