Victoria Palace Hotel 5* stars

Sunny beach, Bulgaria

Information & Photos

Victoria Palace Hotel Sunny beach - general view photo
Map Victoria Palace - location on the map / GPS

The popular Victoria Palace has an ideal beach front location offering easy access to the main resort promenade. With its creative design and wide range of facilities you will be delighted at everything this hotel has to offer.

FACILITIES: Restaurants • A la carte restaurant • Casino • Cocktail bar • Lobby bar • Pub with Sky Sport • Pool bars • Beach bar • Outdoor and indoor swimming pool • Jacuzzi • Massage & hydromassage • Sauna • Steam bath • Fitness centre • Juice bar • Spa centre • Shop • Beauty salon • Hairdresser • Resident doctor • Exchange desk • Safety deposit boxes • Big TV screens are available for guests.


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Add review Please click on button [Add review] and share with us your opinion. By sharing your experiences you're helping travellers make better choices for their trips. Thank you! We show only 5 last comments. There are total 131 comments. To view all reviews/comments please visit page with all Victoria Palace Hotel reviews.
Steve-0 | 2 out of 3 found this review helpful Me my mate and his mum n dad went to sunny beach last july, it was brilliant,going again in 4 mounths, canae wait, a thing to watch out for tho is para gliding, we tried it last year and the boat we were on was not strong enough and the boat nearly tipped over and sunk, The guys that were driving the boat had no control over it and we nearly all died. I now have a fear of water and i cannot go on boats as a result of this, but overal the bulgaria is superb, the girls are stunning!!!! Was this review helpful to you? Yes No david w 070705 | 1 out of 1 found this review helpful My wife and I have just returned from a holiday in the VP and could not find ANY problems as experianced with some of the other critics on this page the staff and polite & helpful the food was well presented and plentiful the rooms were spick&span as were all the public areas, to say it was "fraying around the edges if you looked hard enough"is ridiculous the whole place has a well kept appearance. But then some people spend their entire holiday looking for faults and determined not to enjoy themselves get a life. Was this review helpful to you? Yes No Roger & Gill | 1 out of 1 found this review helpful Just got home from a 2 weeks holiday. We would rate the Victoria Palace as a 3* hotel. Rooms a good size but with many faults, curtains not fitting windows, bed sheets not fitting beds, leaks in the bathroom, air con not working properly (we had 2 rooms in our 2 week stay) The staff in the main were surly and unhelpful, the main fault we thought was poor training. Unlike a lot of people who thought the food poor we thought in the main it was acceptable and always hot. The hotel is all "glitz" and no "glamour".......needs down rating from 5* to 3* Was this review helpful to you? Yes No Edwina | 1 out of 1 found this review helpful I have just returned from Bulgaria and stayed in Victoria Palace. I can honestly say hotel is impressive, staff were friendly and kept it really clean. Food got a bit boring after 14 days but its cheap to eat out. The hotel did not serve mash potatoes but there is stall behind hotel which does excellent baked tatties with cheese. I would go back but not for 14 days! I Have fond memories of being thrown into the pool at 5am. If your not a big complainer you will love this hotel! Was this review helpful to you? Yes No clivew | 2 out of 2 found this review helpful i stayed at the Victoria palace from 4/8/03-18/8/03.
unfortunately the hotel is STILL under construction. the week previous to my arrival the hotel had flooded out the 7th and 8th floors due to the roof not being on the hotel. thus the folloeing weeks were loud banging and drilling/cutting to get the roof on. ONE DAY A MAN WITH A JACKHAMMER CAME TO OUR ROOM AT 8AM TO DESTROY OUR BALCONY AND FIT A DRAIN. they also ripped up the hotel poolside to fit drains and are still currently building a pool bar. this does mean around twelve workmen sharing the pool area using circular saws, chainsaws, cement etc.
The food is not too pleasant, a buffet ([+]view more) style arrangemment which i can assure you made many people complain.
the hotel's operational procedures are non existent as is the fire escapes which were incomplete and full off rubble when I was there.
Someone with a key broke into my room and stole money and a digital camera
On discussion withthe Balkan holidays rep he told me that he agreed the hotel was not complete although the owners had instructed him t tell us building work would not stop.
the hotel is situated at he very end of sunny beach and it is a good couple of kilometers to the resort centre although there are restaraunts and bars close by.
However the landacaping is still to be complete and all sides apart from the beach side have views of rubble and brown dried mud. thus if you have not a sea view you will have no view.
The hotel is beautifully furnished with fake Versace sofa's and looks wonderful from the outside however do not judge a book by it's cover.
The air conditioning did not work which was extremely frustrating, the staff have not a clue how to provide services. one exampleof this is we went to change money one evening in the hotel at 10pm and despite a sign stating it is open till 10.30 I was informed by the staff member that she had worked fifteen hours and was too tired to do it. after a small discussion she did dit but this is my point about staff not having a clue.
on a final note the rooms are actually quite spacious although cable TV to British people does mean discovery and bbc news 24, thats it.
the final thing I have to say is that the hotel is a tourist attraction, from early morning to late at night you will have people, mostly Bulagarians with their families using the pool and having thier pictures taken, kidding on they are staying there. you will not get a sunbed unless you are up before 6.30am.
there is no waiter service to the poll or ant music or entertainment.
i have been to Bulgaria five times and it is normally a joy and the people remain friendly however if i wss booking a holiday to Sunny beach i would miss out the Victoria Palace as it needs a couple of years to get it's act together.
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