Hotel in Albena, Bulgaria
I visited this hotel for two weeks in September 2002. I found the hotel very clean and tidy throughout my stay. I am saddened by the other comments raised by holiday makers this year, because we were the "trial" season and all comments would supposedly be duly considered before the 2003 season. A significant number of complaints were passed to our rep by almost every guest and We can confirm that wild dogs, cats and birds in the dining area would be addressed and appear not to have been. The poor facilities in the event of bad weather would be reviewed to stop hundreds from having to cram into the foyer for up to a week!, this has not been reviewed. The poor childrens club facilities have not been improved. The food was repetitive, cold and at times unhygenic and unhealthy, this is an usual comment for me because I will try anything anywhere at least once. Apparently, the food was so poor and so many people were ill that "chefs" were flown out for a few days before we arrived. When we arrived the food was great but deteriorated on a daily basis as the new routine faded and returned to the old! Very many people had severe stomach upsets (vomiting and diarrhoea often without warning!) over the holiday period which was attributed to a "virus". Over the holiday period only two individuals on the entire coach of 70 people had missed the illness.
I speak pidgeon german and found the germans to be of a similar opinion to ourselves in most respects and found them to be generally very warm and sociable.
My wife had many problems with ignorant bar staff, but I did not, probably because their english is poorer than my severely limited German.
In summary, I generally found that the place is clean and tidy and the evening entertainment limited but fantastic, the resort beautiful. The hotel is undoubtedly German orientated, the food was appalling to all nationalities, with public and serving areas severely limited and unbearable in poor weather.
My advice is don't book this hotel if you expect a typical all inclusive mediterreanean complex. If you already have, don't worry, use the money you saved going elsewhere and leave the hotel on a regular basis and enjoy what the bulgarians have to offer. The Vita park is severely limted compared to elsewhere but is situated in a beautiful resort and beautiful country with beautiful people that is inexpensive to explore.
Don't waste your time complaining because it can clearly be seen that after 2 years of brits, the hotel, your rep and your tour operator will nod at complaints and will not do anything about it.
This holiday was really brill. we were there in june and the hotel was very clean, with rooms cleaned every day. Yes most of the entertainment was for the germans but we still had a brill holiday. The food wasnt 100% but no complaints from us there was plenty to choose from. The staff were very friendly and rep was a star.
vita park hotel n est pas du tout indique pour passer des vacances en famille ,sauf si vous etes allemand, lesquels sortis de leur pays se comprtent comme des porc.Cet hotel est depourvu de rigueur à partir du moment ou vous etes germanique. si vous voulez passer 15 jours à ne pas dormir allez y,car de toutes les façon la reception vous rigolera au nez! JE VAIS M' ARRETER LA CAR IL Y A TROP DE CHOSES A DIRE ET JE PENSES QUE JE N'AURAIS PAS ASSEZ DE TEMPS ET DE PLACES POUR TOUT DEVOILER.
After having worked one complete year, we found it good to visit Bulgaria, and to book in Ralitsa hotel ... 3 days before departure, we were advised that we had to move to Vita Park, and that we had no choice to decline ... anyway, arrived a Vita Park, from day to day, we were getting sick having spent our money for holidays in Germany, and not Bulgaria. All hotel facilities are made for German people. I am trilingual (English-French-Dutch), and it didn't help me at all, because everybody speaks German. Kids club : german, night show : german, animation : german.
Even when you ask something to the MANAGER of the hotel, you don't go anywhere if you don't speak German. For those who planned to go there, I would advise you not to stay in Vita park, Ralitsa was very GREAT. Anyway for me, Bulgaria was first and VERY LAST TIME !!!!!!!!!!!!!!
THIS HOTEL IS REALLY NICE, CLEAN AND THE BAR STAFF WERE REALLY PLEASENT, THE FOOD WAS NOT GOOD, THE POOL NEEDS ATTENTION SO BEWARE OF BROKEN TILES. IF YOU ARE GERMAN YOU WILL FIT IN THIS HOTEL BUT IF YOU ARE ENGLISH YOU WILL FIND IT VERY HARD. ALL ENTERTAINMENT WAS ALL IN GERMAN ALSO KIDS CLUB WAS NOT SUITABLE FOR ENGLISH CHILDREN THEY DO NOT BRING YOU IN ON ANYTHING UNLESS YOU ARE GERMAN.
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