Sun Palace

Hotel in Sunny beach, Bulgaria

Good34 Reviews3.3/5

Sun Palace Hotel

Location: Sunny beach, Bulgaria Get directions
Location: In the hearth of the resort, in only 150m from the beach.
Accommodation: Block "A" - 4 stars category, built in 2005. The block has 120 double rooms. Block "B" - 3 stars category - built in 2002. There are 112 double rooms and 8 apartments. Each room/in both of the blocks A & B/ has a Sat-TV, telephone, mini - bar, private WC/shower, terrace central air-conditioning. The 4-stars part rooms are more comfortable and very spacious.
In the hotel: Restaurant; lobby-bar; barbeque-garden; cafe-confectioner's, outdoor swimming pool with a pool-bar, fitness, children playground; exchange desk; conference hall; safety deposit boxes, shops.

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All reviews/comments for Sun Palace Hotel.
  • A
    By a spencer||

    we stayed in sun palace between 4/8/07 & 18/8/07 it has got to be the worse holiday ever. the entrance is lovely we arrived late the recepion staff were so misserible & rude. our room was nice on first apperance but the aircon was rubbish the carpets were crawling with ants every day. the toilet leaked & smelt of urine. the shower head was held on with a elasterplast. the food was luke warm & every day was the same. two of our part were ill. the night before we noticed the pork was under cooked we both suffered the next two days with stomache cramps & sickness diahoira. the drink was watered down the choice was terrible. we noticed that most of the children were walking around with cotton wool in there ears. no wonder the pool was cloudy & we never seen it get cleaned. the second week my son had an ear & throat infection. there is a kids club but its run by kids the staff were 17 if that they had no control over the kids. no way would i leave my son with them. the first week we were there. a fight kicked of in the bar with a german man & a english lad the security guard folded his alms & carried on watching the tv. there were ash trays flying it was terrible the police were called but for what use there were i wouldnt of bothered. the staff are the most ignorent people i have ever met horrible to the children. the night before we lift they found a maggof in the chicken stay well clear of meat. the only possitive i can think of it the two maids we had were lovely ladies & looked after us well & smiled which made such a differance. there is a comments book in the entrance of the hotel it has some really interesting reading there was only one good comment & it was from a 10 year old girl the rest was terrible but all true. in my oppinion this hotel should be closed down. i did read this web site & thought it cant be that bad but before you think about booking at the sun palace. just read the comments & dont book its the pits the worst of the worst we have never been so pleased to get on the bus to leave.

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  • J
    By jane||

    We arrived back 27/08/05 after a fantastic first holiday in Bulgaria. Be aware though that there are two sun palace hotels in sunny beach, the one we stayed in is just off the main resort centre - approx 30secs to main street and 1 min to georgeous golden sandy beach. The main hotel is lovely and clean with small shop, main bar and small games room. It has two pools one indoor which is absolutely freezing but really nice. The staff were very nice and friendly but we found the guys on the bar were very laid back and it took ages to get a drink sometimes. The breakfast was geared for other nationalities (not that we were ever up for it) but there is an excellent place 1st right if you go out the back way. If you eat in the hotel in the evening go early cos it goes, we found it was the same food everynight adequate and cooked really well but not thrilling. The hotel puts on a little entertainment and they play music around the pool, which was good but they do love the dirty dancing cd. We had one of the larger family rooms with a very large balcony which was fine but they need to get rid of the carpets as they past there best before date. We would stay there again, the location is A1, we'd give it 7/10.
    The beach, bars and restaurants are excellent and prices are excellent too. The most expensive and best night out we had was a meal, show and disco that cost about £40 for 4 adults and 2 kids including starters, main, afters and drinks all night. The approx charge for main meals including entertainment is £3 - £4 per person. The cheapest large beer (Bulgarian lager/beer is great) was 35p buy one get one free, but the average price is about 60p. The resort has loads to offer, some of the things we did were mini golf, ten pin bowling, 3D cinema, magicians show, british nights, karaoke, plus loads of different shows. The Bulgarian people are very friendly but in shops buy stuff that is already priced as they will hike the price up if they think you'll pay it. The clothes are excellent value so don't pack loads before you go. You can buy any type of uk cigs for around £16 for 200 but I'd recommend Victory dark blue, I usually smoke superkings, about 50p a pack. We loved sunny beach for sunbathing, shopping, entertainment, eating out and drinking - you could eat every meal in a different place and still not visit them all, and we're going back next year before they go into the EU. If you've not already booked, the best hotels seem to be the chaika beach and Victoria right on the beach but I imagine they're expensive, but for value for money the sun palace is fine.

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  • K
    By karen n ronnie||

    on arriving at hotel at 2 in morning we got a so called packed lunch consists of stale sandwiches 1 apple warm bottle of water anyway we ad a bed to say the least. The bar staff are quite miserable except for ivan and the girl who makes the best cocktails. The food well if u could call it that the same every day luke warm not alot of choice and certainly no choice for kids unless they like pizza n cold chips. The pool area wasnt 2 bad except people up at 6 in morning putting towels on them like 14 at a time we started to use the hotel pool next to sunpalace which we found rather pleasant only 5 levs a bed also the pool was cleaner n i wud recomend the food in there good english breakfast in fact out of 14 nights we ate out 10 nights of them u dont expect to go AI then av to go out that amount of times the only people that are worth commenting on are the maids they are the only ones that smile so if anyone is thinkng about goin to sunpalace i wud think twice

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  • P
    By Paul||

    just came back from here brill no probs at all.:)

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  • T
    By Tom Nicholson||

    The hotel was clean and basic , the problem was the number of german / bulgarian students holding their prom. Drunk & rude describes their actions . Hotel staff were not interested as we were told they were 'paying Guests' English Guests were not treated fairly Boycott this hotel untill the staff inprove.

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