Helios Spa

Hotel in Golden sands, Bulgaria

Very Good13 Reviews4.2/5

Helios Spa Hotel

Location: Golden sands, Bulgaria Get directions

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All reviews/comments for Helios Spa Hotel.
  • C
    By C. Wolf||

    Have just returned from Golden Sands and stayed at Helios Spa & Resort. The hotel is lovely and everywhere is kept immaculate. The staff are polite and helpful. The food was excellent and was great value for money and lots to choose from. I would definetely stay at this hotel again.

    The hotel is about a 10 minute walk to the sea where there are lots of shops, market stalls, bars and restaurants to choose from.

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  • J
    By J.Morgan||

    I was in this hotel last summer(2003). The hotel and the service were great. also it is near the bus station and this is a big advantage.

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  • M
    By Mark Yardley||

    I satyed at the Helios Hotel for 2 weeks between July and August 2004. Like many others we found that, although we were all-inclusive, we had to pay for most of the stuff. The only things we could have were the food and drinks like tea and pop. We had to pay for beer like Stella Artois and John Smiths and other things like ice cream and some shows in the night club. Apart from that though it was the best holiday of my life. There was a show most nights and some included swimmers doing tricks in the pool. Our Bedroom bar was topped up with pop, beer and water nearly every 2-3 days. The food was fantastic and there was a whole range of food and wide range of fruit and cake for adults and childrens favourites. The hotel staff were very friendly and I made friends with several of the bar staff and restaurant workers. One even helped me get my hair cut because me and the hairdresser couldnt understand each other and it turned out to be a better haircut than I get in England! Another, who we stay intouch with, took my sister out to the shops to get some nappies for my nephew and made sure she got the right amount of change back. On the same occasion, he pulled my nephew out the way of an on-coming taxi! The 3 swimming pools were always clean and there was a film on every night in the night club. Afterwards there was either music or a magic show etc. The rooms were cleaned every morning and there was even satelite TV in our room. The town was always open and there was so much to buy. I bought lots of clothes because they were so much cheaper than England. A Nike T-Shirt that I bought cost me 20 Lev, roughly £7, and would have cost me £30 in England. The beach was only a 5-10 minute walk from the hotel and there was a little train-bus ride every 30 minutes from the front of the hotel. The beach was expensive though because we had to pay to sit down, even on our own towels so we sat at the bars instead and they were very friendly. In our last few days we went and saw a Dolphin Show in Varna which was very good and lasted one hour and then from there another hour around the city centre. To phone home you must buy a credit card, like a mobile phone one, and use the blue phones situated around town, but when I tried to use them I could never get through, but my mom could so I wouldnt know how to advise on them. My final view on the hotel is that it is one of the best hotels in the resort and I will definately return there in the near future. Money well spent for the holiday of a lifetime.

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  • J
    By jane||

    We stayed at Helios for a fortnight from the 15th august 2004 after our holiday operator offered helios as a 5* alternative to luna bay which is not ready yet. Because Luna is all-inclusive we were promised helios would offer us the same which we found not to be. The only bar where the service was excellent was the pool side restuarant, all the others didn`t like all-inclusive customers leaving you waiting for about 25 to 30 mins for your drinks and thats even when you`ve ordered from the waitress. The snacks from the pool restuarant were chicken burger and fries or cheese on toast or sandwiches. the pool side bar offered egg beans & fries, pizza, pancakes, all the things the kids love. But to our disapointment we found that even though we were all-inclusive we had to pay for drink & food from the to pool side bars. The lobby bar we could have drinks from but as for anything else you had to pay. Food in the main restuarant was lovely the only problem was if the kids don`t like veal, pork or hake you will be walking down the 124 steps to golden sands to find mc donalds. And yes we had sickness and stomach cramps. the water park is great if youe kids are 120cm and over they can then go on all the slides. My advice would be if you`ve been offered helios as an alternative for a all-inclusive don`t go have your money back .

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  • J
    By joanne bullimore||

    I recently went to the helios spa hotel
    i went with about 16 of us and i found the hotel quite a nice place the reception area when we arrived were kept clean.
    We were given our keys and the bell boy took our cases to our room which was nice of them.
    We all had bb in the hotel and i found the meals excellent.
    I would recommend the hotel if u are interested in going their in the near future.
    thanks for a pleasent stay.

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